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Returns & Refunds
In general, I do not accept returns or refunds for any reason. I also reserve the right to refuse refunds under any condition.
I reserve the right to refuse refunds for digital items such as eBooks and presets for any reason, at any time.
I also reserve the right to refuse refunds if multiple instances of the same digital product has been purchased.
However, every link is tracked, and if an event occurs where the Customer has purchased a digital item and is not happy with it and the link has not been accessed yet, we then may potentially provide the Customer with a refund. This, however, is not a guarantee and is to be determined on a case-by-case basis.
Prints & Books
As each print is custom made to order, and books have already been printed, refunds are not available for any reason.
If, however, the print has been damaged during transit, please provide photographic evidence to firstname.lastname@example.org and I shall investigate the situation with the print shop and delivery agent and attempt to organise a replacement if deemed necessary and feasible.
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